General Terms and Conditions

Appoint­ment Can­cel­la­ti­ons
Appoint­ments must be can­cel­led at least 24 hours in advan­ce to avo­id char­ges. For late can­cel­la­ti­ons of appoint­ments with self-pay ser­vices (aes­the­tic tre­at­ments), 50% of the tre­at­ment cos­ts will be bil­led. For all other ser­vices, a fee of CHF 100 will be char­ged. For can­cel­la­ti­on of an appoint­ment, plea­se cont­act us exclu­si­ve­ly via tele­pho­ne (no voice mes­sa­ges), email, or WhatsApp.

 

Insu­rance Bil­ling
Swiss Der­ma Cli­nic AG gene­ral­ly bills direct­ly to the health insu­rance com­pa­ny, with invoice data being sent elec­tro­ni­cal­ly via cura­LI­NE. Assu­ra insu­reds will always recei­ve a reim­bur­se­ment form to sub­mit to their health insu­rance company.

 

Self-pay Services/Cosmetic Products/Medications
Pay­ment for self-pay ser­vices, such as aes­the­tic tre­at­ments, non-man­da­to­ry cos­me­tics, or medi­ca­ti­ons, is requi­red imme­dia­te­ly after the tre­at­ment and a receipt will be pro­vi­ded. We accept cash, debit and cre­dit cards, as well as Twint.

 

Remin­ders / Late Pay­ments
Invoices must be paid within 30 days wit­hout deduc­tion. Start­ing from the second remin­der, a remin­der fee of CHF 30 is char­ged. After two writ­ten remin­ders, the invoice cla­im will be trans­fer­red to a coll­ec­tion ser­vice pro­vi­der. The cos­ts for the hand­ling fees by INKAS­SO­Med can be found at latepay.ch. For the pur­po­se of cre­dit checks or address sear­ches, your per­so­nal data may be for­ward­ed to and stored by Inkas­so­Med AG / Intrum AG.

 

Pri­ce Adjus­t­ments
We reser­ve the right to adjust the pri­ces of our ser­vices, pro­ducts, and medi­ca­ti­ons. The pri­ce indi­ca­ted at the time of con­tract con­clu­si­on appli­es. Cur­rent pri­ces can be found on our website.

 

Vou­ch­ers
Our vou­ch­ers are valid for two years from the date of issue and can­not be paid out in cash.

 

Pati­ent Information/Consent Form
Befo­re many pro­ce­du­res, the­ra­pies, and tre­at­ments, pati­ent infor­ma­ti­on is requi­red. The con­sent form must be signed by the pati­ent and pre­sen­ted to us no later than imme­dia­te­ly befo­re the tre­at­ment. Wit­hout this signa­tu­re, we can­not legal­ly per­form any pro­ce­du­res, the­ra­pies, or treatments.

 

Con­trac­tu­al Part­ner
The con­trac­tu­al part­ner of the pati­ents is exclu­si­ve­ly Swiss Der­ma Clinic.

 

Juris­dic­tion / Appli­ca­ble Law
The ordi­na­ry courts of the Can­ton of Zurich have juris­dic­tion over dis­pu­tes ari­sing from this con­tract. The exclu­si­ve place of juris­dic­tion is our busi­ness head­quar­ters. Swiss law, in par­ti­cu­lar the artic­les 394 ff. of the Swiss Code of Obli­ga­ti­ons con­cer­ning con­tracts for work and ser­vices, is applicable.